We all can communicate well with some people and not equally as well with some other people. Sometimes when something hits home, it makes the other person uncomfortable, and the easiest way for the person to deal with you is to have him/er go out of your life. Learn from your strengths. Learn from your successes. Learn from your best moments.
Your own best moments are your best teacher. So the question to ask yourself is, "With whom do you communicate well?" What can you learn from the way you speak to those people? Very likely, the way that those people speak to you and treat you has an influence on the way that you communicate with them. Even so, awareness of what you personally do right when you speak to them can help you speak better with the people you find difficult to interact with.
Moreover, if you ever have a difficult time communicating with someone that you sometimes communicate well with, ask yourself, "What exactly did I say and do when I communicated well with this person in the past?"
The 212° concept is one of the most powerful communication ideas that I have experienced
If you're not familiar, here's the idea:
At 211 degrees...water is hot.
At 212 degrees...it boils.
And with boiling water, comes steam.
And steam can power a locomotive.
And, it's that one extra degree that...
Makes all the difference.
So many times, in business and in life, it's that one extra degree of effort that separates the good from the great.
What I love about the 212° idea is that you can use it to fit your own needs. It may be 212° service that you'd like to reinforce, or 212° attitude, leadership, or quality. Or maybe, you'll choose to build your entire culture around the 212° concept...to differentiate you from your competition.
The real beauty of 212° is the simplicity of the idea. Once explained...everybody gets it. And once you get it...it's hard to forget!